Yes, you can easily import existing reviews from other platforms to TargetBay by downloading the xml file and uploading to TargetBay.
Log into TargetBay’s dashboard by entering the right credentials.
Now click ‘Reviews & QA’ on the top menu. Click ‘Settings’.
3. In Settings, select 'Import Reviews' button.
4. Choose the Type (Reviews or QA), Reviews from (source) and click ‘Browse’ to Upload the file. You can upload the following format files as such - Shopify, Yotpo, Shopper Approved, Orankl. For others, please click here to download sample CSV.
5. After your import is complete, you can check the imported reviews under the option ‘Product Reviews’ of ‘Reviews & QA.