Export product reviews from TargetBay. Reviews can be exported in the form of CSV and it can be used in other places. These reviews are downloaded in the form of CSV with all the review related fields. This is extremely useful when you want to use your customer reviews in other platforms.
How to Export Reviews?
- Navigate to Reviews & QA ---> Settings.
2. In Settings, Select ‘Export Reviews’.
3. Choose the type of reviews to export. You can either choose product reviews or site reviews. Otherwise, you can choose all the available reviews and export them.
4. Click ‘Export’ to export reviews. Reviews are downloaded in the form of a csv with the following contents.
Field Name
Description
product_id
Denotes the Product ID to identify the product
sku
Stock Keeping Units
review_title
Describes the title of the review
review_content
This field contains the content of review
review_score
This field has the ratings provided by the customers
date
Date of review is mentioned in this field
user_name
Describes the name of the customer who posted this review
user_email
Email ID of the user
comment_content
If you have replied to review with comment, then this comment is a part of this field
comment_created_at
Date of comment creation
published
Time at which the review got published
user_images
If there are images and photos attached with the review, then they are part of this field